Abstract
Summary
Business process management (BPM) is a systematic approach to improving an organization's processes and workflows to achieve better efficiency, agility, and overall performance. BPM involves the design, modeling, automation, execution, monitoring, and optimization of business processes. The primary goal of BPM is to align an organization's activities with its strategic objectives, reduce operational inefficiencies, and enhance customer satisfaction. Further, BPM is essential for industries and organizations seeking to adapt to changing market conditions, improve customer experiences, enhance compliance with regulatory requirements, and remain competitive. It plays a critical role in digital transformation, enabling organizations to be more agile and responsive in a rapidly evolving business environment.
BPM is increasingly being used to support digital transformation initiatives. Organizations are reimagining their processes with a digital-first approach to improve efficiency, customer experiences, and agility. Further, low-code and no-code BPM platforms are gaining popularity, enabling organizations to design, build, and deploy processes with minimal coding, reducing development time and costs. Furthermore, cloud BPM solutions are in high demand due to their scalability, cost-effectiveness, and ease of access. Organizations are shifting from on-premises systems to cloud-based BPM. Thus, these factors notably contribute towards the growth of business process management (BPM) market. However, lack of awareness among enterprises about BPM is expected to hamper the growth of the market. On the contrary, the technological development and integration with machine learning and algorithm is expected to fuel the growth of the market in the upcoming years. In addition, the integration of IoT and increased adoption of AI-based BPM is expected to provide lucrative opportunities for the growth of the market the coming years.
The business process management (BPM) is segmented on the component, business function, industry vertical and region. On the basis of component, it is categorized into solution and service. On the basis of business function, the market is divided into human resource management (HRM), procurement and supply chain management (SCM), sales and marketing, account and finance, customer service support, and others. On the basis of industry vertical, it is classified into BFSI, IT and telecom, retail and consumer goods, healthcare and life sciences, manufacturing and others. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
The report analyzes the profiles of key players operating in the business process management (BPM) such as Pegasystems Inc., Appian, IBM Corporation, Oracle, Software AG, Open Text Corporation, Genpact, ProcessMaker, Kofax Inc., and BP Logix, Inc. These players have adopted various strategies to increase their market penetration and strengthen their position in the business process management (BPM) industry.
Key Benefits for Stakeholders
●The study provides in-depth analysis of the global business process management (BPM) along with the current & future trends to illustrate the imminent investment pockets.
●Information about key drivers, restrains, & opportunities and their impact analysis on the global business process management (BPM) size are provided in the report.
●Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the industry.
●The quantitative analysis of the global business process management (BPM) from 2022 to 2032 is provided to determine the market potential.
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● Investment Opportunities
● Upcoming/New Entrant by Regions
● Market share analysis of players by products/segments
● Regulatory Guidelines
● Additional company profiles with specific to client's interest
● Additional country or region analysis- market size and forecast
● Key player details (including location, contact details, supplier/vendor network etc. in excel format)
● Market share analysis of players at global/region/country level
● SWOT Analysis
Key Market Segments
By Industry Vertical
● BFSI
● IT and Telecom
● Retail and Consumer Goods
● Healthcare and Life Sciences
● Manufacturing
● Others
By Component
● Solution
● Service
By Business Function
● Human Resource Management (HRM)
● Procurement and Supply Chain Management (SCM)
● Sales and Marketing
● Accounting and Finance
● Customer Service Support
● Others
By Region
● North America
○ U.S.
○ Canada
● Europe
○ UK
○ Germany
○ France
○ Italy
○ Spain
○ Rest of Europe
● Asia-Pacific
○ China
○ Japan
○ India
○ Australia
○ South Korea
○ Rest of Asia-Pacific
● LAMEA
○ Latin America
○ Middle East
○ Africa
● Key Market Players
○ Appian Corporation.
○ IBM Corporation
○ Genpact
○ Oracle
○ ProcessMaker
○ Kofax Inc.
○ Pegasystems Inc.
○ Open Text Corporation.
○ Software AG
○ BP Logix, Inc.
Table of Contents
1 INTRODUCTION
1.1 Report description
1.2 Key market segments
1.3 Key benefits to the stakeholders
1.4 Research methodology
1.4.1 Primary research
1.4.2 Secondary research
1.4.3 Analyst tools and models
2 EXECUTIVE SUMMARY
2.1 CXO Perspective
3 MARKET OVERVIEW
3.1 Market definition and scope
3.2 Key findings
3.2.1 Top impacting factors
3.2.2 Top investment pockets
3.3 Porter’s five forces analysis
3.3.1 Low bargaining power of suppliers
3.3.2 Low threat of new entrants
3.3.3 Low threat of substitutes
3.3.4 Low intensity of rivalry
3.3.5 Low bargaining power of buyers
3.4 Market dynamics
3.4.1 Drivers
- 3.4.1.1 Increase in digitization in various industry verticals
- 3.4.1.2 Increase in integration of BPM in healthcare industry
- 3.4.1.3 Surge in emphasis on operational efficiency and agility
3.4.2 Restraints
- 3.4.2.1 Lack of awareness among enterprises
3.4.3 Opportunities
- 3.4.3.1 Increase in adoption of AI-based BPM solutions
- 3.4.3.2 Increasing integration of IoT in BPM
4 BUSINESS PROCESS MANAGEMENT (BPM) MARKET, BY COMPONENT
4.1 Overview
4.1.1 Market size and forecast
4.2 Solution
4.2.1 Key market trends, growth factors and opportunities
4.2.2 Market size and forecast, by region
4.2.3 Market share analysis by country
4.3 Service
4.3.1 Key market trends, growth factors and opportunities
4.3.2 Market size and forecast, by region
4.3.3 Market share analysis by country
5 BUSINESS PROCESS MANAGEMENT (BPM) MARKET, BY BUSINESS FUNCTION
5.1 Overview
5.1.1 Market size and forecast
5.2 Human Resource Management (HRM)
5.2.1 Key market trends, growth factors and opportunities
5.2.2 Market size and forecast, by region
5.2.3 Market share analysis by country
5.3 Procurement and Supply Chain Management (SCM)
5.3.1 Key market trends, growth factors and opportunities
5.3.2 Market size and forecast, by region
5.3.3 Market share analysis by country
5.4 Sales and Marketing
5.4.1 Key market trends, growth factors and opportunities
5.4.2 Market size and forecast, by region
5.4.3 Market share analysis by country
5.5 Accounting and Finance
5.5.1 Key market trends, growth factors and opportunities
5.5.2 Market size and forecast, by region
5.5.3 Market share analysis by country
5.6 Customer Service Support
5.6.1 Key market trends, growth factors and opportunities
5.6.2 Market size and forecast, by region
5.6.3 Market share analysis by country
5.7 Others
5.7.1 Key market trends, growth factors and opportunities
5.7.2 Market size and forecast, by region
5.7.3 Market share analysis by country
6 BUSINESS PROCESS MANAGEMENT (BPM) MARKET, BY INDUSTRY VERTICAL
6.1 Overview
6.1.1 Market size and forecast
6.2 BFSI
6.2.1 Key market trends, growth factors and opportunities
6.2.2 Market size and forecast, by region
6.2.3 Market share analysis by country
6.3 IT and Telecom
6.3.1 Key market trends, growth factors and opportunities
6.3.2 Market size and forecast, by region
6.3.3 Market share analysis by country
6.4 Retail and Consumer Goods
6.4.1 Key market trends, growth factors and opportunities
6.4.2 Market size and forecast, by region
6.4.3 Market share analysis by country
6.5 Healthcare and Life Sciences
6.5.1 Key market trends, growth factors and opportunities
6.5.2 Market size and forecast, by region
6.5.3 Market share analysis by country
6.6 Manufacturing
6.6.1 Key market trends, growth factors and opportunities
6.6.2 Market size and forecast, by region
6.6.3 Market share analysis by country
6.7 Others
6.7.1 Key market trends, growth factors and opportunities
6.7.2 Market size and forecast, by region
6.7.3 Market share analysis by country
7 BUSINESS PROCESS MANAGEMENT (BPM) MARKET, BY REGION
7.1 Overview
7.1.1 Market size and forecast By Region
7.2 North America
7.2.1 Key market trends, growth factors and opportunities
7.2.2 Market size and forecast, by Component
7.2.3 Market size and forecast, by Business Function
7.2.4 Market size and forecast, by Industry Vertical
7.2.5 Market size and forecast, by country
- 7.2.5.1 U.S
- 7.2.5.1.1 Market size and forecast, by Component
- 7.2.5.1.2 Market size and forecast, by Business Function
- 7.2.5.1.3 Market size and forecast, by Industry Vertical
- 7.2.5.2 Canada
- 7.2.5.2.1 Market size and forecast, by Component
- 7.2.5.2.2 Market size and forecast, by Business Function
- 7.2.5.2.3 Market size and forecast, by Industry Vertical
- 7.2.5.1 U.S
7.3 Europe
7.3.1 Key market trends, growth factors and opportunities
7.3.2 Market size and forecast, by Component
7.3.3 Market size and forecast, by Business Function
7.3.4 Market size and forecast, by Industry Vertical
7.3.5 Market size and forecast, by country
- 7.3.5.1 UK
- 7.3.5.1.1 Market size and forecast, by Component
- 7.3.5.1.2 Market size and forecast, by Business Function
- 7.3.5.1.3 Market size and forecast, by Industry Vertical
- 7.3.5.2 Germany
- 7.3.5.2.1 Market size and forecast, by Component
- 7.3.5.2.2 Market size and forecast, by Business Function
- 7.3.5.2.3 Market size and forecast, by Industry Vertical
- 7.3.5.3 France
- 7.3.5.3.1 Market size and forecast, by Component
- 7.3.5.3.2 Market size and forecast, by Business Function
- 7.3.5.3.3 Market size and forecast, by Industry Vertical
- 7.3.5.4 Italy
- 7.3.5.4.1 Market size and forecast, by Component
- 7.3.5.4.2 Market size and forecast, by Business Function
- 7.3.5.4.3 Market size and forecast, by Industry Vertical
- 7.3.5.5 Spain
- 7.3.5.5.1 Market size and forecast, by Component
- 7.3.5.5.2 Market size and forecast, by Business Function
- 7.3.5.5.3 Market size and forecast, by Industry Vertical
- 7.3.5.6 Rest of Europe
- 7.3.5.6.1 Market size and forecast, by Component
- 7.3.5.6.2 Market size and forecast, by Business Function
- 7.3.5.6.3 Market size and forecast, by Industry Vertical
- 7.3.5.1 UK
7.4 Asia-Pacific
7.4.1 Key market trends, growth factors and opportunities
7.4.2 Market size and forecast, by Component
7.4.3 Market size and forecast, by Business Function
7.4.4 Market size and forecast, by Industry Vertical
7.4.5 Market size and forecast, by country
- 7.4.5.1 China
- 7.4.5.1.1 Market size and forecast, by Component
- 7.4.5.1.2 Market size and forecast, by Business Function
- 7.4.5.1.3 Market size and forecast, by Industry Vertical
- 7.4.5.2 Japan
- 7.4.5.2.1 Market size and forecast, by Component
- 7.4.5.2.2 Market size and forecast, by Business Function
- 7.4.5.2.3 Market size and forecast, by Industry Vertical
- 7.4.5.3 India
- 7.4.5.3.1 Market size and forecast, by Component
- 7.4.5.3.2 Market size and forecast, by Business Function
- 7.4.5.3.3 Market size and forecast, by Industry Vertical
- 7.4.5.4 Australia
- 7.4.5.4.1 Market size and forecast, by Component
- 7.4.5.4.2 Market size and forecast, by Business Function
- 7.4.5.4.3 Market size and forecast, by Industry Vertical
- 7.4.5.5 South Korea
- 7.4.5.5.1 Market size and forecast, by Component
- 7.4.5.5.2 Market size and forecast, by Business Function
- 7.4.5.5.3 Market size and forecast, by Industry Vertical
- 7.4.5.6 Rest of Asia-Pacific
- 7.4.5.6.1 Market size and forecast, by Component
- 7.4.5.6.2 Market size and forecast, by Business Function
- 7.4.5.6.3 Market size and forecast, by Industry Vertical
- 7.4.5.1 China
7.5 LAMEA
7.5.1 Key market trends, growth factors and opportunities
7.5.2 Market size and forecast, by Component
7.5.3 Market size and forecast, by Business Function
7.5.4 Market size and forecast, by Industry Vertical
7.5.5 Market size and forecast, by country
- 7.5.5.1 Latin America
- 7.5.5.1.1 Market size and forecast, by Component
- 7.5.5.1.2 Market size and forecast, by Business Function
- 7.5.5.1.3 Market size and forecast, by Industry Vertical
- 7.5.5.2 Middle East
- 7.5.5.2.1 Market size and forecast, by Component
- 7.5.5.2.2 Market size and forecast, by Business Function
- 7.5.5.2.3 Market size and forecast, by Industry Vertical
- 7.5.5.3 Africa
- 7.5.5.3.1 Market size and forecast, by Component
- 7.5.5.3.2 Market size and forecast, by Business Function
- 7.5.5.3.3 Market size and forecast, by Industry Vertical
- 7.5.5.1 Latin America
8 COMPETITIVE LANDSCAPE
8.1 Introduction
8.2 Top winning strategies
8.3 Product mapping of top 10 player
8.4 Competitive dashboard
8.5 Competitive heatmap
8.6 Top player positioning, 2022
9 COMPANY PROFILES
9.1 Pegasystems Inc
9.1.1 Company overview
9.1.2 Key executives
9.1.3 Company snapshot
9.1.4 Operating business segments
9.1.5 Product portfolio
9.1.6 Business performance
9.1.7 Key strategic moves and developments
9.2 Appian Corporation
9.2.1 Company overview
9.2.2 Key executives
9.2.3 Company snapshot
9.2.4 Operating business segments
9.2.5 Product portfolio
9.2.6 Business performance
9.3 IBM Corporation
9.3.1 Company overview
9.3.2 Key executives
9.3.3 Company snapshot
9.3.4 Operating business segments
9.3.5 Product portfolio
9.3.6 Business performance
9.3.7 Key strategic moves and developments
9.4 Oracle
9.4.1 Company overview
9.4.2 Key executives
9.4.3 Company snapshot
9.4.4 Operating business segments
9.4.5 Product portfolio
9.4.6 Business performance
9.5 Software AG
9.5.1 Company overview
9.5.2 Key executives
9.5.3 Company snapshot
9.5.4 Operating business segments
9.5.5 Product portfolio
9.5.6 Business performance
9.5.7 Key strategic moves and developments
9.6 Open Text Corporation
9.6.1 Company overview
9.6.2 Key executives
9.6.3 Company snapshot
9.6.4 Operating business segments
9.6.5 Product portfolio
9.6.6 Business performance
9.6.7 Key strategic moves and developments
9.7 Genpact
9.7.1 Company overview
9.7.2 Key executives
9.7.3 Company snapshot
9.7.4 Operating business segments
9.7.5 Product portfolio
9.7.6 Business performance
9.8 ProcessMaker
9.8.1 Company overview
9.8.2 Key executives
9.8.3 Company snapshot
9.8.4 Operating business segments
9.8.5 Product portfolio
9.8.6 Key strategic moves and developments
9.9 Kofax Inc
9.9.1 Company overview
9.9.2 Key executives
9.9.3 Company snapshot
9.9.4 Operating business segments
9.9.5 Product portfolio
9.10 BP Logix, Inc
9.10.1 Company overview
9.10.2 Key executives
9.10.3 Company snapshot
9.10.4 Operating business segments
9.10.5 Product portfolio