Abstract
Summary
Global Virtual Assistance in Healthcare Market is valued at approximately USD 0.66 billion in 2022 and is anticipated to grow with a healthy growth rate of more than 15.6% over the forecast period 2023-2030. Virtual Assistance in Healthcare Market helps patients to get virtually connected and provide them with healthcare solutions through remote monitoring. Virtual Assistance in Healthcare Market is expanding because of factors such as patients engagement with AI to an advanced level and availability of advanced chat box for patient query. However, data of patients being not secured and lack of technical knowledge among patients tend to lower the market.
Due to the rise and upgradation in the virtual assistance there is increase in people adopting it from every sector. In healthcare sector virtual assistance is also getting adopted by increasing population. As it is easy for patients to get their healthcare solutions with the help of AI. Getting healthcare solutions is becoming easy for patients as they are engaging with virtual assistant. Increase in usage remote medical devices such as Weight scales, Pulse oximeters, Blood glucose meters and Blood pressure monitors, these devices help patients to diagnosis the problem with ease and comfort and rising use of these devices further act as a opportunity for this market to grow.
The key regions considered for the Global Virtual Assistance in Healthcare Market study includes Asia Pacific, North America, Europe, Latin America, and Middle East & Africa. North America dominated the market in 2022 due to growth in popularity of virtual assistant and new product innovation which is used to diagnosis the problem easily. Europe is expected to grow significantly over the forecast period, owing to factors such as rising geriatric and target populations, an increase in consumers switching to virtual assistance for healthcare solutions and growth in advanced product innovation. Additionally, growing need to reduce the health care cost and patients getting appropriate solutions virtually results to increase in the traffic of patients virtually leading to growth of this market.
Major market player included in this report are:
CodeBaby Corporation
eGain Corporation
Kognito
Microsoft Corporation
MedRespond
Intelligent Digital Avatars, Inc.
Healthtap, Inc.
Infermedica
VIRGIN PLUS (WELLTOK, INC)
CSS Corporation
Recent Developments in the Market:
In March 2023, Codebaby collaborated with Mobility eXchange to Enhance Patient Engagement through Interactive 3D Characters this increases engagement with patients and provide patients with personalized solutions. This tends to increase customer traffic on this platform leading to growth in the market.
In July 2023, egain announced its partnership with Talkdesk a global cloud contact center leader, this helps to modernize advanced customer services with rich digital capabilities. These advanced customer services and high digital capabilities provides patients with instant healthcare solutions without any confusion.
Global Virtual Assistance In Healthcare Market Report Scope:
Historical Data – 2020 - 2021
Base Year for Estimation – 2022
Forecast period - 2023-2030
Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
Segments Covered - Product, User Interface, End User, Region
Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
Customization Scope - Free report customization (equivalent up to 8 analyst’s working hours) with purchase. Addition or alteration to country, regional & segment scope*
The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.
The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Product:
Smart Speakers
Chatbots
By User Interface:
Automatic Speech Recognition
Text-based
Text-to-speech
By End user:
Healthcare Providers
Patients
Healthcare Payers
By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Middle East & Africa
Saudi Arabia
South Africa
Rest of Middle East & Africa
Table of Contents
1 Executive Summary
1.1 Market Snapshot
1.2 Global & Segmental Market Estimates & Forecasts, 2020-2030 (USD Billion)
1.2.1 Virtual Assistance in Health Care Market, by region, 2020-2030 (USD Billion)
1.2.2 Virtual Assistance in Health Care Market, by Product, 2020-2030 (USD Billion)
1.2.3 Virtual Assistance in Health Care Market, by User Interface, 2020-2030 (USD Billion)
1.2.4 Virtual Assistance in Health Care Market, by End User, 2020-2030 (USD Billion)
1.3 Key Trends
1.4 Estimation Methodology
1.5 Research Assumption
2 Global Virtual Assistance in Health Care Market Definition and Scope
2.1 Objective of the Study
2.2 Market Definition & Scope
2.2.1 Industry Evolution
2.2.2 Scope of the Study
2.3 Years Considered for the Study
2.4 Currency Conversion Rates
3 Global Virtual Assistance in Health Care Market Dynamics
3.1 Virtual Assistance in Health Care Market Impact Analysis (2020-2030)
3.1.1 Market Drivers
- 3.1.1.1 Patient engagement with AI to an advanced level
- 3.1.1.2 Availability of advanced chat box for patient query
3.1.2 Market Challenges
- 3.1.2.1 Data of patients being not secured
- 3.1.2.2 Lack of technical knowledge among patients
3.1.3 Market Opportunities
- 3.1.3.1 Rising use of advanced medical devices
- 3.1.3.2 Increase in patients shifting to advanced technologies
4 Global Virtual Assistance in Health Care Market Industry Analysis
4.1 Porter’s 5 Force Model
4.1.1 Bargaining Power of Suppliers
4.1.2 Bargaining Power of Buyers
4.1.3 Threat of New Entrants
4.1.4 Threat of Substitutes
4.1.5 Competitive Rivalry
4.2 Porter’s 5 Force Impact Analysis
4.3 PEST Analysis
4.3.1 Political
4.3.2 Economical
4.3.3 Social
4.3.4 Technological
4.3.5 Environmental
4.3.6 Legal
4.4 Top investment opportunity
4.5 Top winning strategies
4.6 COVID-19 Impact Analysis
4.7 Disruptive Trends
4.8 Industry Expert Perspective
4.9 Analyst Recommendation & Conclusion
5 Global Virtual Assistance in Health Care Market, by Product
5.1 Market Snapshot
5.2 Global Virtual Assistance in Health Care Market by Product, Performance - Potential Analysis
5.3 Global Virtual Assistance in Health Care Market Estimates & Forecasts by Product 2020-2030 (USD Billion)
5.4 Virtual Assistance in Health Care Market, Sub Segment Analysis
5.4.1 Smart Speakers
5.4.2 Chatbots
6 Global Virtual Assistance in Health Care Market, by User Interface
6.1 Market Snapshot
6.2 Global Virtual Assistance in Health Care Market by User Interface, Performance - Potential Analysis
6.3 Global Virtual Assistance in Health Care Market Estimates & Forecasts by User Interface 2020-2030 (USD Billion)
6.4 Virtual Assistance in Health Care Market, Sub Segment Analysis
6.4.1 Automatic Speech Recognition
6.4.2 Text-based
6.4.3 Text-to-speech
7 Global Virtual Assistance in Health Care Market, by End User
7.1 Market Snapshot
7.2 Global Virtual Assistance in Health Care Market by End User, Performance - Potential Analysis
7.3 Global Virtual Assistance in Health Care Market Estimates & Forecasts by End User 2020-2030 (USD Billion)
7.4 Virtual Assistance in Health Care Market, Sub Segment Analysis
7.4.1 Healthcare Providers
7.4.2 Patients
7.4.3 Healthcare Payers
8 Global Virtual Assistance in Health Care Market, Regional Analysis
8.1 Top Leading Countries
8.2 Top Emerging Countries
8.3 Virtual Assistance in Health Care Market, Regional Market Snapshot
8.4 North America Virtual Assistance in Health Care Market
8.4.1 U.S. Virtual Assistance in Health Care Market
- 8.4.1.1 Product breakdown estimates & forecasts, 2020-2030
- 8.4.1.2 User Interface breakdown estimates & forecasts, 2020-2030
- 8.4.1.3 End User breakdown estimates & forecasts, 2020-2030
8.4.2 Canada Virtual Assistance in Health Care Market
8.5 Europe Virtual Assistance in Health Care Market Snapshot
8.5.1 U.K. Virtual Assistance in Health Care Market
8.5.2 Germany Virtual Assistance in Health Care Market
8.5.3 France Virtual Assistance in Health Care Market
8.5.4 Spain Virtual Assistance in Health Care Market
8.5.5 Italy Virtual Assistance in Health Care Market
8.5.6 Rest of Europe Virtual Assistance in Health Care Market
8.6 Asia-Pacific Virtual Assistance in Health Care Market Snapshot
8.6.1 China Virtual Assistance in Health Care Market
8.6.2 India Virtual Assistance in Health Care Market
8.6.3 Japan Virtual Assistance in Health Care Market
8.6.4 Australia Virtual Assistance in Health Care Market
8.6.5 South Korea Virtual Assistance in Health Care Market
8.6.6 Rest of Asia Pacific Virtual Assistance in Health Care Market
8.7 Latin America Virtual Assistance in Health Care Market Snapshot
8.7.1 Brazil Virtual Assistance in Health Care Market
8.7.2 Mexico Virtual Assistance in Health Care Market
8.8 Middle East & Africa Virtual Assistance in Health Care Market
8.8.1 Saudi Arabia Virtual Assistance in Health Care Market
8.8.2 South Africa Virtual Assistance in Health Care Market
8.8.3 Rest of Middle East & Africa Virtual Assistance in Health Care Market
9 Competitive Intelligence
9.1 Key Company SWOT Analysis
9.1.1 Company 1
9.1.2 Company 2
9.1.3 Company 3
9.2 Top Market Strategies
9.3 Company Profiles
9.3.1 Code Baby Corporation
- 9.3.1.1 Key Information
- 9.3.1.2 Overview
- 9.3.1.3 Financial (Subject to Data Availability)
- 9.3.1.4 Product Summary
- 9.3.1.5 Recent Developments
9.3.2 eGain Corporation
9.3.3 Kognito
9.3.4 Microsoft Corporation
9.3.5 MedRespond
9.3.6 Intelligent Digital Avatars, Inc
9.3.7 Healthtap, Inc
9.3.8 Infermedica
9.3.9 VIRGIN PLUS (WELLTOK, INC)
9.3.10 CSS Corporation
10 Research Process
10.1 Research Process
10.1.1 Data Mining
10.1.2 Analysis
10.1.3 Market Estimation
10.1.4 Validation
10.1.5 Publishing
10.2 Research Attributes
10.3 Research Assumption