Abstract
Summary
KEY FINDINGS
The India robotic process automation in information technology market is evaluated to evolve with a CAGR of 27.44%, during the forecast period. The increasing number of work personnel across the information technology sector, the rising incidence of digital talent, the thriving employment opportunities, and the growing foreign direct investments within the computer software and hardware division, are among the key factors fueling the country’s market growth. The base year considered for the market study is 2020, and the forecast period is from 2021 to 2026.
MARKET INSIGHTS
The Indian information technology sector’s core strengths and competencies have continued to attract substantial investments from leading countries. For instance, the computer hardware and software sector in India directed cumulative foreign direct investments (FDI) inflows, worth more than $62 billion, from April 2000 to September 2020. Moreover, according to the statistics issued by the Department for Promotion of Industry and Internal Trade (DPIIT), the country’s sector ranked second, in terms of FDI inflows.
The Indian BPO scheme was approved under the Digital India Program, in order to stimulate BPO/ITES operations within the country. The approval would essentially encourage the creation of employment opportunities for the youth and facilitate the growth of the IT-ITES industry. The IBPS aims to incentivize the establishment of 48,300 seats, distributed among each Indian state, proportionate to its population. With an outlay of Rs. 493 crores, it also entails financial support of up to 1 lakh per seat, in the form of Viability Gap Funding (VGF). Therefore, these factors are expected to play an essential role in driving the market growth in India.
COMPETITIVE INSIGHTS
Chief players operating in the market include, Automation Anywhere, Tata Consultancy Services Ltd (TCS), Amelia, NICE Systems Ltd, etc.
Our report offerings include:
• Explore key findings of the overall market
• Strategic breakdown of market dynamics (Drivers, Restraints, Opportunities, Challenges)
• Market forecasts for a minimum of 9 years, along with 3 years of historical data for all segments, sub-segments, and regions
• Market Segmentation cater to a thorough assessment of key segments with their market estimations
• Geographical Analysis: Assessments of the mentioned regions and country-level segments with their market share
• Key analytics: Porter’s Five Forces Analysis, Vendor Landscape, Opportunity Matrix, Key Buying Criteria, etc.
• Competitive landscape is the theoretical explanation of the key companies based on factors, market share, etc.
• Company profiling: A detailed company overview, product/services offered, SCOT analysis, and recent strategic developments
Table of Contents
1 RESEARCH SCOPE & METHODOLOGY
1.1 STUDY OBJECTIVES
1.2 SCOPE OF STUDY
1.3 METHODOLOGY
1.4 ASSUMPTIONS & LIMITATIONS
2 EXECUTIVE SUMMARY
2.1 MARKET SIZE & ESTIMATES
2.2 COUNTRY SNAPSHOT
2.3 COUNTRY ANALYSIS
2.4 KEY GROWTH ENABLERS
2.5 KEY CHALLENGES
3 KEY ANALYTICS
3.1 IMPACT OF COVID-19 ON ROBOTIC PROCESS AUTOMATION IN INFORMATION TECHNOLOGY MARKET
3.2 KEY INVESTMENT INSIGHTS
3.3 PORTER’S FIVE FORCES ANALYSIS
3.3.1 BUYERS POWER
3.3.2 SUPPLIERS POWER
3.3.3 SUBSTITUTION
3.3.4 NEW ENTRANTS
3.3.5 INDUSTRY RIVALRY
3.4 OPPORTUNITY MATRIX
3.5 VENDOR LANDSCAPE
4 MARKET BY TOOLS
4.1 MODEL-BASED APPLICATION
4.2 PROCESS-BASED APPLICATION
5 MARKET BY TECHNOLOGY
5.1 BACK OFFICE DATA-DRIVEN PROCESS
5.2 VOICE RECOGNITION
5.3 DIGITAL DETECTION
5.4 REMOTE INFRASTRUCTURE MANAGEMENT
5.5 IVR SYSTEMS
5.6 INTERNET RETAILERS AND SERVICES PROVIDER
6 MARKET BY SERVICE TYPE
6.1 PROFESSIONAL SERVICES
6.1.1 CONSULTING SERVICES
6.1.2 INTEGRATION AND DEVELOPMENT
- 6.1.2.1 APPLICATION MANAGEMENT SERVICES
- 6.1.2.2 INFRASTRUCTURE MANAGEMENT SERVICES
6.1.3 BPO (BUSINESS PROCESS OUTSOURCING)
6.1.4 TRAINING SERVICES
7 COMPETITIVE LANDSCAPE
7.1 KEY STRATEGIC DEVELOPMENTS
7.1.1 MERGERS & ACQUISITIONS
7.1.2 PRODUCT LAUNCHES & DEVELOPMENTS
7.1.3 PARTNERSHIPS, CONTRACTS/AGREEMENTS & COLLABORATIONS
7.1.4 BUSINESS EXPANSIONS
7.2 COMPANY PROFILES
7.2.1 AMELIA
7.2.2 APPIAN CORPORATION
7.2.3 AUTOMATION ANYWHERE
7.2.4 BE INFORMED BV
7.2.5 BLUE PRISM
7.2.6 CAPGEMINI
7.2.7 GENPACT
7.2.8 NICE SYSTEMS LTD
7.2.9 PEGASYSTEMS INC
7.2.10 REDWOOD SOFTWARE
7.2.11 TATA CONSULTANCY SERVICES LIMITED (TCS)
7.2.12 UIPATH INC