Abstract
Summary
KEY FINDINGS
The global robotic process automation in information technology market is set to project a CAGR of 25.08% during the forecast period, 2021-2028. The vast benefits of robotic process automation (RPA), increasing adoption of RPA among SMEs, growing demand for voice recognition applications, and thriving BPO industry, drive market growth.
MARKET INSIGHTS
In robotic process automation (RPA), computer programming imitates certain human tasks and processes in the interface of the real and digital world. There is high adoption of RPA among SMEs due to their vast range of benefits. It is a combined solution for organizations, easing their tasks. RPA connects the business together, providing employees with more time to prioritize tasks like marketing and sales. The growing competitive rivalry makes it necessary for SMEs to adopt the latest technologies. The benefits of automation for SMEs include better customer relationships, single solution for all, fewer errors and improved confidence, and swift payment. Such factors drive market growth. However, the increasing risk of data security, especially in cloud-deployed entities, hinders the market growth.
REGIONAL INSIGHTS
The global robotic process automation in information technology market growth assessment includes the analysis of Asia-Pacific, North America, Europe, and Rest of World. North America is evaluated to be the dominating region by 2028 in terms of revenue share. The market prospects of the region benefit from the presence of prominent market players and growing investment in RPA.
COMPETITIVE INSIGHTS
Some of the key competitive strategies by vendors in the market include new service rollouts, partnerships with industry participants, and acquisitions, contributing to the intense competitive rivalry. Nice Systems Ltd, Amelia, Automation Anywhere, Blue Prism, Appian Corporation, etc., are among the key players in the market.
Our report offerings include:
• Explore key findings of the overall market
• Strategic breakdown of market dynamics (Drivers, Restraints, Opportunities, Challenges)
• Market forecasts for a minimum of 9 years, along with 3 years of historical data for all segments, sub-segments, and regions
• Market Segmentation cater to a thorough assessment of key segments with their market estimations
• Geographical Analysis: Assessments of the mentioned regions and country-level segments with their market share
• Key analytics: Porter’s Five Forces Analysis, Vendor Landscape, Opportunity Matrix, Key Buying Criteria, etc.
• Competitive landscape is the theoretical explanation of the key companies based on factors, market share, etc.
• Company profiling: A detailed company overview, product/services offered, SCOT analysis, and recent strategic developments
Table of Contents
1 RESEARCH SCOPE & METHODOLOGY
1.1 STUDY OBJECTIVES
1.2 SCOPE OF STUDY
1.3 METHODOLOGY
1.4 ASSUMPTIONS & LIMITATIONS
2 EXECUTIVE SUMMARY
2.1 MARKET SIZE & ESTIMATES
2.2 MARKET OVERVIEW
3 MARKET DYNAMICS
3.1 MARKET SCOPE
3.2 KEY DRIVERS
3.2.1 IMMENSE GROWTH OF BPO INDUSTRY
3.2.2 DEMAND FOR VOICE RECOGNITION APPLICATIONS
3.2.3 ADOPTION OF RPA BY SME
3.2.4 EXTENSIVE BENFITS OF RPA
3.3 KEY RESTRAINTS
3.3.1 SECURITY CONCERNS
3.3.2 COORDINATION & MANAGEMENT CHALLENGES
3.3.3 SLOW DEVELOPMENT OF RPA SOLUTIONS FOR SOLVING PROBLEMS OF HIGH COMPLEXITY
4 KEY ANALYTICS
4.1 IMPACT OF COVID-19 ON ROBOTIC PROCESS AUTOMATION IN INFORMATION TECHNOLOGY MARKET
4.2 KEY INVESTMENT INSIGHTS
4.3 PORTER’S FIVE FORCES ANALYSIS
4.3.1 BUYERS POWER
4.3.2 SUPPLIERS POWER
4.3.3 SUBSTITUTION
4.3.4 NEW ENTRANTS
4.3.5 INDUSTRY RIVALRY
4.4 OPPORTUNITY MATRIX
4.5 VENDOR LANDSCAPE
5 MARKET BY TOOLS
5.1 MODEL-BASED APPLICATION
5.2 PROCESS BASED APPLICATION
6 MARKET BY TECHNOLOGY
6.1 BACK OFFICE DATA-DRIVEN PROCESS
6.2 VOICE RECOGNITION
6.3 DIGITAL DETECTION
6.4 REMOTE INFRASTRUCTURE MANAGEMENT
6.5 IVR SYSTEMS
6.6 INTERNET RETAILERS AND SERVICES PROVIDER
7 MARKET BY SERVICE TYPE
7.1 PROFESSIONAL SERVICES
7.1.1 CONSULTING SERVICES
7.1.2 INTEGRATION AND DEVELOPMENT
- 7.1.2.1 APPLICATION MANAGEMENT SERVICES
- 7.1.2.2 INFRASTRUCTURE MANAGEMENT SERVICES
7.1.3 BPO (BUSINESS PROCESS OUTSOURCING)
7.2 TRAINING SERVICES
8 GEOGRAPHICAL ANALYSIS
8.1 NORTH AMERICA
8.1.1 MARKET SIZE & ESTIMATES
8.1.2 KEY GROWTH ENABLERS
8.1.3 KEY CHALLENGES
8.1.4 KEY PLAYERS
8.1.5 COUNTRY ANALYSIS
- 8.1.5.1 UNITED STATES
- 8.1.5.2 CANADA
8.2 EUROPE
8.2.1 MARKET SIZE & ESTIMATES
8.2.2 KEY GROWTH ENABLERS
8.2.3 KEY CHALLENGES
8.2.4 KEY PLAYERS
8.2.5 COUNTRY ANALYSIS
- 8.2.5.1 UNITED KINGDOM
- 8.2.5.2 GERMANY
- 8.2.5.3 FRANCE
- 8.2.5.4 ITALY
- 8.2.5.5 RUSSIA
- 8.2.5.6 BELGIUM
- 8.2.5.7 POLAND
- 8.2.5.8 REST OF EUROPE
8.3 ASIA-PACIFIC
8.3.1 MARKET SIZE & ESTIMATES
8.3.2 KEY GROWTH ENABLERS
8.3.3 KEY CHALLENGES
8.3.4 KEY PLAYERS
8.3.5 COUNTRY ANALYSIS
- 8.3.5.1 CHINA
- 8.3.5.2 JAPAN
- 8.3.5.3 INDIA
- 8.3.5.4 SOUTH KOREA
- 8.3.5.5 INDONESIA
- 8.3.5.6 THAILAND
- 8.3.5.7 SINGAPORE
- 8.3.5.8 AUSTRALIA & NEW ZEALAND
- 8.3.5.9 REST OF ASIA-PACIFIC
8.4 REST OF WORLD
8.4.1 MARKET SIZE & ESTIMATES
8.4.2 KEY GROWTH ENABLERS
8.4.3 KEY CHALLENGES
8.4.4 KEY PLAYERS
8.4.5 COUNTRY ANALYSIS
- 8.4.5.1 LATIN AMERICA
- 8.4.5.2 MIDDLE EAST & AFRICA
9 COMPETITIVE LANDSCAPE
9.1 KEY STRATEGIC DEVELOPMENTS
9.1.1 MERGERS & ACQUISITIONS
9.1.2 PRODUCT LAUNCHES & DEVELOPMENTS
9.1.3 PARTNERSHIPS, CONTRACTS/AGREEMENTS & COLLABORATIONS
9.1.4 BUSINESS EXPANSIONS
9.2 COMPANY PROFILES
9.2.1 AMELIA
9.2.2 APPIAN CORPORATION
9.2.3 AUTOMATION ANYWHERE
9.2.4 BE INFORMED BV
9.2.5 BLUE PRISM
9.2.6 CAPGEMINI
9.2.7 GENPACT
9.2.8 NICE SYSTEMS LTD
9.2.9 PEGASYSTEMS INC
9.2.10 REDWOOD SOFTWARE
9.2.11 TATA CONSULTANCY SERVICES LIMITED (TCS)
9.2.12 UIPATH INC