Abstract
Summary
Customer education software, also known as customer training software, is designed to deliver educational content to customers and other external audiences. Customer education platforms are used to improve the overall customer experience by providing information around product onboarding, product training, technical support, etc., resulting in reduced customer support asks. Sales and customer success teams use these platforms to improve product adoption, customer satisfaction (i.e., NPS scores), customer retention and loyalty, as well as revenue expansion.
LPI (LP Information)' newest research report, the “Customer Education Software Industry Forecast” looks at past sales and reviews total world Customer Education Software sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Education Software sales for 2023 through 2029. With Customer Education Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Education Software industry.
This Insight Report provides a comprehensive analysis of the global Customer Education Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Education Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Education Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Education Software and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Education Software.
The global Customer Education Software market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.
United States market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
China market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Europe market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Global key Customer Education Software players cover Epignosis eLearning solutions, Skilljar, WorkRamp, LearnUpon, Vahmine, Absorb Software, Adobe, Northpass and Docebo, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Education Software market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
Cloud Based
On Premises
Segmentation by application
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Epignosis eLearning solutions
Skilljar
WorkRamp
LearnUpon
Vahmine
Absorb Software
Adobe
Northpass
Docebo
CloudShare
Brainier Solutions
Marble Technologies Oy
Intellum
Thought Industries
SAP
Strigo
Paradiso Solutions
Raven360
ServiceRocket
Travitor
Appinium
Abara LMS
BigSpring
Cogentys
EduBrite Systems
Hopscotch
Tesseract Learning
SeekLMS
Guider Labs
LPI (LP Information)' newest research report, the “Customer Education Software Industry Forecast” looks at past sales and reviews total world Customer Education Software sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Education Software sales for 2023 through 2029. With Customer Education Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Education Software industry.
This Insight Report provides a comprehensive analysis of the global Customer Education Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Education Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Education Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Education Software and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Education Software.
The global Customer Education Software market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.
United States market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
China market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Europe market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Global key Customer Education Software players cover Epignosis eLearning solutions, Skilljar, WorkRamp, LearnUpon, Vahmine, Absorb Software, Adobe, Northpass and Docebo, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Education Software market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
Cloud Based
On Premises
Segmentation by application
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Epignosis eLearning solutions
Skilljar
WorkRamp
LearnUpon
Vahmine
Absorb Software
Adobe
Northpass
Docebo
CloudShare
Brainier Solutions
Marble Technologies Oy
Intellum
Thought Industries
SAP
Strigo
Paradiso Solutions
Raven360
ServiceRocket
Travitor
Appinium
Abara LMS
BigSpring
Cogentys
EduBrite Systems
Hopscotch
Tesseract Learning
SeekLMS
Guider Labs
Table of Contents
1 Scope of the Report
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 Executive Summary
2.1 World Market Overview
2.1.1 Global Customer Education Software Market Size 2018-2029
2.1.2 Customer Education Software Market Size CAGR by Region 2018 VS 2022 VS 2029
2.2 Customer Education Software Segment by Type
2.2.1 Cloud Based
2.2.2 On Premises
2.3 Customer Education Software Market Size by Type
2.3.1 Customer Education Software Market Size CAGR by Type (2018 VS 2022 VS 2029)
2.3.2 Global Customer Education Software Market Size Market Share by Type (2018-2023)
2.4 Customer Education Software Segment by Application
2.4.1 Large Enterprises
2.4.2 SMEs
2.5 Customer Education Software Market Size by Application
2.5.1 Customer Education Software Market Size CAGR by Application (2018 VS 2022 VS 2029)
2.5.2 Global Customer Education Software Market Size Market Share by Application (2018-2023)
3 Customer Education Software Market Size by Player
3.1 Customer Education Software Market Size Market Share by Players
3.1.1 Global Customer Education Software Revenue by Players (2018-2023)
3.1.2 Global Customer Education Software Revenue Market Share by Players (2018-2023)
3.2 Global Customer Education Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2021-2023)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 Customer Education Software by Regions
4.1 Customer Education Software Market Size by Regions (2018-2023)
4.2 Americas Customer Education Software Market Size Growth (2018-2023)
4.3 APAC Customer Education Software Market Size Growth (2018-2023)
4.4 Europe Customer Education Software Market Size Growth (2018-2023)
4.5 Middle East & Africa Customer Education Software Market Size Growth (2018-2023)
5 Americas
5.1 Americas Customer Education Software Market Size by Country (2018-2023)
5.2 Americas Customer Education Software Market Size by Type (2018-2023)
5.3 Americas Customer Education Software Market Size by Application (2018-2023)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Customer Education Software Market Size by Region (2018-2023)
6.2 APAC Customer Education Software Market Size by Type (2018-2023)
6.3 APAC Customer Education Software Market Size by Application (2018-2023)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 Europe
7.1 Europe Customer Education Software by Country (2018-2023)
7.2 Europe Customer Education Software Market Size by Type (2018-2023)
7.3 Europe Customer Education Software Market Size by Application (2018-2023)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 Middle East & Africa
8.1 Middle East & Africa Customer Education Software by Region (2018-2023)
8.2 Middle East & Africa Customer Education Software Market Size by Type (2018-2023)
8.3 Middle East & Africa Customer Education Software Market Size by Application (2018-2023)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 Market Drivers, Challenges and Trends
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 Global Customer Education Software Market Forecast
10.1 Global Customer Education Software Forecast by Regions (2024-2029)
10.1.1 Global Customer Education Software Forecast by Regions (2024-2029)
10.1.2 Americas Customer Education Software Forecast
10.1.3 APAC Customer Education Software Forecast
10.1.4 Europe Customer Education Software Forecast
10.1.5 Middle East & Africa Customer Education Software Forecast
10.2 Americas Customer Education Software Forecast by Country (2024-2029)
10.2.1 United States Customer Education Software Market Forecast
10.2.2 Canada Customer Education Software Market Forecast
10.2.3 Mexico Customer Education Software Market Forecast
10.2.4 Brazil Customer Education Software Market Forecast
10.3 APAC Customer Education Software Forecast by Region (2024-2029)
10.3.1 China Customer Education Software Market Forecast
10.3.2 Japan Customer Education Software Market Forecast
10.3.3 Korea Customer Education Software Market Forecast
10.3.4 Southeast Asia Customer Education Software Market Forecast
10.3.5 India Customer Education Software Market Forecast
10.3.6 Australia Customer Education Software Market Forecast
10.4 Europe Customer Education Software Forecast by Country (2024-2029)
10.4.1 Germany Customer Education Software Market Forecast
10.4.2 France Customer Education Software Market Forecast
10.4.3 UK Customer Education Software Market Forecast
10.4.4 Italy Customer Education Software Market Forecast
10.4.5 Russia Customer Education Software Market Forecast
10.5 Middle East & Africa Customer Education Software Forecast by Region (2024-2029)
10.5.1 Egypt Customer Education Software Market Forecast
10.5.2 South Africa Customer Education Software Market Forecast
10.5.3 Israel Customer Education Software Market Forecast
10.5.4 Turkey Customer Education Software Market Forecast
10.5.5 GCC Countries Customer Education Software Market Forecast
10.6 Global Customer Education Software Forecast by Type (2024-2029)
10.7 Global Customer Education Software Forecast by Application (2024-2029)
11 Key Players Analysis
11.1 Epignosis eLearning solutions
11.1.1 Epignosis eLearning solutions Company Information
11.1.2 Epignosis eLearning solutions Customer Education Software Product Offered
11.1.3 Epignosis eLearning solutions Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.1.4 Epignosis eLearning solutions Main Business Overview
11.1.5 Epignosis eLearning solutions Latest Developments
11.2 Skilljar
11.2.1 Skilljar Company Information
11.2.2 Skilljar Customer Education Software Product Offered
11.2.3 Skilljar Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.2.4 Skilljar Main Business Overview
11.2.5 Skilljar Latest Developments
11.3 WorkRamp
11.3.1 WorkRamp Company Information
11.3.2 WorkRamp Customer Education Software Product Offered
11.3.3 WorkRamp Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.3.4 WorkRamp Main Business Overview
11.3.5 WorkRamp Latest Developments
11.4 LearnUpon
11.4.1 LearnUpon Company Information
11.4.2 LearnUpon Customer Education Software Product Offered
11.4.3 LearnUpon Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.4.4 LearnUpon Main Business Overview
11.4.5 LearnUpon Latest Developments
11.5 Vahmine
11.5.1 Vahmine Company Information
11.5.2 Vahmine Customer Education Software Product Offered
11.5.3 Vahmine Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.5.4 Vahmine Main Business Overview
11.5.5 Vahmine Latest Developments
11.6 Absorb Software
11.6.1 Absorb Software Company Information
11.6.2 Absorb Software Customer Education Software Product Offered
11.6.3 Absorb Software Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.6.4 Absorb Software Main Business Overview
11.6.5 Absorb Software Latest Developments
11.7 Adobe
11.7.1 Adobe Company Information
11.7.2 Adobe Customer Education Software Product Offered
11.7.3 Adobe Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.7.4 Adobe Main Business Overview
11.7.5 Adobe Latest Developments
11.8 Northpass
11.8.1 Northpass Company Information
11.8.2 Northpass Customer Education Software Product Offered
11.8.3 Northpass Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.8.4 Northpass Main Business Overview
11.8.5 Northpass Latest Developments
11.9 Docebo
11.9.1 Docebo Company Information
11.9.2 Docebo Customer Education Software Product Offered
11.9.3 Docebo Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.9.4 Docebo Main Business Overview
11.9.5 Docebo Latest Developments
11.10 CloudShare
11.10.1 CloudShare Company Information
11.10.2 CloudShare Customer Education Software Product Offered
11.10.3 CloudShare Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.10.4 CloudShare Main Business Overview
11.10.5 CloudShare Latest Developments
11.11 Brainier Solutions
11.11.1 Brainier Solutions Company Information
11.11.2 Brainier Solutions Customer Education Software Product Offered
11.11.3 Brainier Solutions Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.11.4 Brainier Solutions Main Business Overview
11.11.5 Brainier Solutions Latest Developments
11.12 Marble Technologies Oy
11.12.1 Marble Technologies Oy Company Information
11.12.2 Marble Technologies Oy Customer Education Software Product Offered
11.12.3 Marble Technologies Oy Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.12.4 Marble Technologies Oy Main Business Overview
11.12.5 Marble Technologies Oy Latest Developments
11.13 Intellum
11.13.1 Intellum Company Information
11.13.2 Intellum Customer Education Software Product Offered
11.13.3 Intellum Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.13.4 Intellum Main Business Overview
11.13.5 Intellum Latest Developments
11.14 Thought Industries
11.14.1 Thought Industries Company Information
11.14.2 Thought Industries Customer Education Software Product Offered
11.14.3 Thought Industries Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.14.4 Thought Industries Main Business Overview
11.14.5 Thought Industries Latest Developments
11.15 SAP
11.15.1 SAP Company Information
11.15.2 SAP Customer Education Software Product Offered
11.15.3 SAP Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.15.4 SAP Main Business Overview
11.15.5 SAP Latest Developments
11.16 Strigo
11.16.1 Strigo Company Information
11.16.2 Strigo Customer Education Software Product Offered
11.16.3 Strigo Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.16.4 Strigo Main Business Overview
11.16.5 Strigo Latest Developments
11.17 Paradiso Solutions
11.17.1 Paradiso Solutions Company Information
11.17.2 Paradiso Solutions Customer Education Software Product Offered
11.17.3 Paradiso Solutions Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.17.4 Paradiso Solutions Main Business Overview
11.17.5 Paradiso Solutions Latest Developments
11.18 Raven360
11.18.1 Raven360 Company Information
11.18.2 Raven360 Customer Education Software Product Offered
11.18.3 Raven360 Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.18.4 Raven360 Main Business Overview
11.18.5 Raven360 Latest Developments
11.19 ServiceRocket
11.19.1 ServiceRocket Company Information
11.19.2 ServiceRocket Customer Education Software Product Offered
11.19.3 ServiceRocket Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.19.4 ServiceRocket Main Business Overview
11.19.5 ServiceRocket Latest Developments
11.20 Travitor
11.20.1 Travitor Company Information
11.20.2 Travitor Customer Education Software Product Offered
11.20.3 Travitor Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.20.4 Travitor Main Business Overview
11.20.5 Travitor Latest Developments
11.21 Appinium
11.21.1 Appinium Company Information
11.21.2 Appinium Customer Education Software Product Offered
11.21.3 Appinium Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.21.4 Appinium Main Business Overview
11.21.5 Appinium Latest Developments
11.22 Abara LMS
11.22.1 Abara LMS Company Information
11.22.2 Abara LMS Customer Education Software Product Offered
11.22.3 Abara LMS Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.22.4 Abara LMS Main Business Overview
11.22.5 Abara LMS Latest Developments
11.23 BigSpring
11.23.1 BigSpring Company Information
11.23.2 BigSpring Customer Education Software Product Offered
11.23.3 BigSpring Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.23.4 BigSpring Main Business Overview
11.23.5 BigSpring Latest Developments
11.24 Cogentys
11.24.1 Cogentys Company Information
11.24.2 Cogentys Customer Education Software Product Offered
11.24.3 Cogentys Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.24.4 Cogentys Main Business Overview
11.24.5 Cogentys Latest Developments
11.25 EduBrite Systems
11.25.1 EduBrite Systems Company Information
11.25.2 EduBrite Systems Customer Education Software Product Offered
11.25.3 EduBrite Systems Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.25.4 EduBrite Systems Main Business Overview
11.25.5 EduBrite Systems Latest Developments
11.26 Hopscotch
11.26.1 Hopscotch Company Information
11.26.2 Hopscotch Customer Education Software Product Offered
11.26.3 Hopscotch Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.26.4 Hopscotch Main Business Overview
11.26.5 Hopscotch Latest Developments
11.27 Tesseract Learning
11.27.1 Tesseract Learning Company Information
11.27.2 Tesseract Learning Customer Education Software Product Offered
11.27.3 Tesseract Learning Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.27.4 Tesseract Learning Main Business Overview
11.27.5 Tesseract Learning Latest Developments
11.28 SeekLMS
11.28.1 SeekLMS Company Information
11.28.2 SeekLMS Customer Education Software Product Offered
11.28.3 SeekLMS Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.28.4 SeekLMS Main Business Overview
11.28.5 SeekLMS Latest Developments
11.29 Guider Labs
11.29.1 Guider Labs Company Information
11.29.2 Guider Labs Customer Education Software Product Offered
11.29.3 Guider Labs Customer Education Software Revenue, Gross Margin and Market Share (2018-2023)
11.29.4 Guider Labs Main Business Overview
11.29.5 Guider Labs Latest Developments
12 Research Findings and Conclusion