Customer education software, also known as customer training software, is designed to deliver educational content to customers and other external audiences. Customer education platforms are used to improve the overall customer experience by providing information around product onboarding, product training, technical support, etc., resulting in reduced customer support asks. Sales and customer success teams use these platforms to improve product adoption, customer satisfaction (i.e., NPS scores), customer retention and loyalty, as well as revenue expansion.
LPI (LP Information)' newest research report, the “Customer Education Software Industry Forecast” looks at past sales and reviews total world Customer Education Software sales in 2022, providing a comprehensive analysis by region and market sector of projected Customer Education Software sales for 2023 through 2029. With Customer Education Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Customer Education Software industry.
This Insight Report provides a comprehensive analysis of the global Customer Education Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Customer Education Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Customer Education Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Customer Education Software and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Customer Education Software.
The global Customer Education Software market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.
United States market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
China market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Europe market for Customer Education Software is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.
Global key Customer Education Software players cover Epignosis eLearning solutions, Skilljar, WorkRamp, LearnUpon, Vahmine, Absorb Software, Adobe, Northpass and Docebo, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.
This report presents a comprehensive overview, market shares, and growth opportunities of Customer Education Software market by product type, application, key players and key regions and countries.
Market Segmentation:
Segmentation by type
Cloud Based
On Premises
Segmentation by application
Large Enterprises
SMEs
This report also splits the market by region:
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
Epignosis eLearning solutions
Skilljar
WorkRamp
LearnUpon
Vahmine
Absorb Software
Adobe
Northpass
Docebo
CloudShare
Brainier Solutions
Marble Technologies Oy
Intellum
Thought Industries
SAP
Strigo
Paradiso Solutions
Raven360
ServiceRocket
Travitor
Appinium
Abara LMS
BigSpring
Cogentys
EduBrite Systems
Hopscotch
Tesseract Learning
SeekLMS
Guider Labs

1 Scope of the Report 1.1 Market Introduction 1.2 Years Considered 1.3 Research Objectives 1.4 Market Research Methodology 1.5 Research Process and Data Source 1.6 Economic Indicators 1.7 Currency Considered 1.8 Market Estimation Caveats 2 Executive Summary 2.1 World Market Overview 2.1.1 Global Customer Education Software Market Size 2018-2029 2.1.2 Customer Education Software Market Size CAGR by Region 2018 VS 2022 VS 2029 2.2 Customer Education Software Segment by Type 2.2.1 Cloud Based 2.2.2 On Premises 2.3 Customer Education Software Market Size by Type 2.3.1 Customer Education Software Market Size CAGR by Type (2018 VS 2022 VS 2029) 2.3.2 Global Customer Education Software Market Size Market Share by Type (2018-2023) 2.4 Customer Education Software Segment by Application 2.4.1 Large Enterprises 2.4.2 SMEs 2.5 Customer Education Software Market Size by Application 2.5.1 Customer Education Software Market Size CAGR by Application (2018 VS 2022 VS 2029) 2.5.2 Global Customer Education Software Market Size Market Share by Application (2018-2023) 3 Customer Education Software Market Size by Player 3.1 Customer Education Software Market Size Market Share by Players 3.1.1 Global Customer Education Software Revenue by Players (2018-2023) 3.1.2 Global Customer Education Software Revenue Market Share by Players (2018-2023) 3.2 Global Customer Education Software Key Players Head office and Products Offered 3.3 Market Concentration Rate Analysis 3.3.1 Competition Landscape Analysis 3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2021-2023) 3.4 New Products and Potential Entrants 3.5 Mergers & Acquisitions, Expansion 4 Customer Education Software by Regions 4.1 Customer Education Software Market Size by Regions (2018-2023) 4.2 Americas Customer Education Software Market Size Growth (2018-2023) 4.3 APAC Customer Education Software Market Size Growth (2018-2023) 4.4 Europe Customer Education Software Market Size Growth (2018-2023) 4.5 Middle East & Africa Customer Education Software Market Size Growth (2018-2023) 5 Americas 5.1 Americas Customer Education Software Market Size by Country (2018-2023) 5.2 Americas Customer Education Software Market Size by Type (2018-2023) 5.3 Americas Customer Education Software Market Size by Application (2018-2023) 5.4 United States 5.5 Canada 5.6 Mexico 5.7 Brazil 6 APAC 6.1 APAC Customer Education Software Market Size by Region (2018-2023) 6.2 APAC Customer Education Software Market Size by Type (2018-2023) 6.3 APAC Customer Education Software Market Size by Application (2018-2023) 6.4 China 6.5 Japan 6.6 Korea 6.7 Southeast Asia 6.8 India 6.9 Australia 7 Europe 7.1 Europe Customer Education Software by Country (2018-2023) 7.2 Europe Customer Education Software Market Size by Type (2018-2023) 7.3 Europe Customer Education Software Market Size by Application (2018-2023) 7.4 Germany 7.5 France 7.6 UK 7.7 Italy 7.8 Russia 8 Middle East & Africa 8.1 Middle East & Africa Customer Education Software by Region (2018-2023) 8.2 Middle East & Africa Customer Education Software Market Size by Type (2018-2023) 8.3 Middle East & Africa Customer Education Software Market Size by Application (2018-2023) 8.4 Egypt 8.5 South Africa 8.6 Israel 8.7 Turkey 8.8 GCC Countries 9 Market Drivers, Challenges and Trends 9.1 Market Drivers & Growth Opportunities 9.2 Market Challenges & Risks 9.3 Industry Trends 10 Global Customer Education Software Market Forecast 10.1 Global Customer Education Software Forecast by Regions (2024-2029) 10.1.1 Global Customer Education Software Forecast by Regions (2024-2029) 10.1.2 Americas Customer Education Software Forecast 10.1.3 APAC Customer Education Software Forecast 10.1.4 Europe Customer Education Software Forecast 10.1.5 Middle East & Africa Customer Education Software Forecast 10.2 Americas Customer Education Software Forecast by Country (2024-2029) 10.2.1 United States Customer Education Software Market Forecast 10.2.2 Canada Customer Education Software Market Forecast 10.2.3 Mexico Customer Education Software Market Forecast 10.2.4 Brazil Customer Education Software Market Forecast 10.3 APAC Customer Education Software Forecast by Region (2024-2029) 10.3.1 China Customer Education Software Market Forecast 10.3.2 Japan Customer Education Software Market Forecast 10.3.3 Korea Customer Education Software Market Forecast 10.3.4 Southeast Asia Customer Education Software Market Forecast 10.3.5 India Customer Education Software Market Forecast 10.3.6 Australia Customer Education Software Market Forecast 10.4 Europe Customer Education Software Forecast by Country (2024-2029) 10.4.1 Germany Customer Education Software Market Forecast 10.4.2 France Customer Education Software Market Forecast 10.4.3 UK Customer Education Software Market Forecast 10.4.4 Italy Customer Education Software Market Forecast 10.4.5 Russia Customer Education Software Market Forecast 10.5 Middle East & Africa Customer Education Software Forecast by Region (2024-2029) 10.5.1 Egypt Customer Education Software Market Forecast 10.5.2 South Africa Customer Education Software Market Forecast 10.5.3 Israel Customer Education Software Market Forecast 10.5.4 Turkey Customer Education Software Market Forecast 10.5.5 GCC Countries Customer Education Software Market Forecast 10.6 Global Customer Education Software Forecast by Type (2024-2029) 10.7 Global Customer Education Software Forecast by Application (2024-2029) 11 Key Players Analysis 11.1 Epignosis eLearning solutions 11.1.1 Epignosis eLearning solutions Company Information 11.1.2 Epignosis eLearning solutions Customer Education Software Product Offered 11.1.3 Epignosis eLearning solutions Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.1.4 Epignosis eLearning solutions Main Business Overview 11.1.5 Epignosis eLearning solutions Latest Developments 11.2 Skilljar 11.2.1 Skilljar Company Information 11.2.2 Skilljar Customer Education Software Product Offered 11.2.3 Skilljar Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.2.4 Skilljar Main Business Overview 11.2.5 Skilljar Latest Developments 11.3 WorkRamp 11.3.1 WorkRamp Company Information 11.3.2 WorkRamp Customer Education Software Product Offered 11.3.3 WorkRamp Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.3.4 WorkRamp Main Business Overview 11.3.5 WorkRamp Latest Developments 11.4 LearnUpon 11.4.1 LearnUpon Company Information 11.4.2 LearnUpon Customer Education Software Product Offered 11.4.3 LearnUpon Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.4.4 LearnUpon Main Business Overview 11.4.5 LearnUpon Latest Developments 11.5 Vahmine 11.5.1 Vahmine Company Information 11.5.2 Vahmine Customer Education Software Product Offered 11.5.3 Vahmine Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.5.4 Vahmine Main Business Overview 11.5.5 Vahmine Latest Developments 11.6 Absorb Software 11.6.1 Absorb Software Company Information 11.6.2 Absorb Software Customer Education Software Product Offered 11.6.3 Absorb Software Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.6.4 Absorb Software Main Business Overview 11.6.5 Absorb Software Latest Developments 11.7 Adobe 11.7.1 Adobe Company Information 11.7.2 Adobe Customer Education Software Product Offered 11.7.3 Adobe Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.7.4 Adobe Main Business Overview 11.7.5 Adobe Latest Developments 11.8 Northpass 11.8.1 Northpass Company Information 11.8.2 Northpass Customer Education Software Product Offered 11.8.3 Northpass Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.8.4 Northpass Main Business Overview 11.8.5 Northpass Latest Developments 11.9 Docebo 11.9.1 Docebo Company Information 11.9.2 Docebo Customer Education Software Product Offered 11.9.3 Docebo Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.9.4 Docebo Main Business Overview 11.9.5 Docebo Latest Developments 11.10 CloudShare 11.10.1 CloudShare Company Information 11.10.2 CloudShare Customer Education Software Product Offered 11.10.3 CloudShare Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.10.4 CloudShare Main Business Overview 11.10.5 CloudShare Latest Developments 11.11 Brainier Solutions 11.11.1 Brainier Solutions Company Information 11.11.2 Brainier Solutions Customer Education Software Product Offered 11.11.3 Brainier Solutions Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.11.4 Brainier Solutions Main Business Overview 11.11.5 Brainier Solutions Latest Developments 11.12 Marble Technologies Oy 11.12.1 Marble Technologies Oy Company Information 11.12.2 Marble Technologies Oy Customer Education Software Product Offered 11.12.3 Marble Technologies Oy Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.12.4 Marble Technologies Oy Main Business Overview 11.12.5 Marble Technologies Oy Latest Developments 11.13 Intellum 11.13.1 Intellum Company Information 11.13.2 Intellum Customer Education Software Product Offered 11.13.3 Intellum Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.13.4 Intellum Main Business Overview 11.13.5 Intellum Latest Developments 11.14 Thought Industries 11.14.1 Thought Industries Company Information 11.14.2 Thought Industries Customer Education Software Product Offered 11.14.3 Thought Industries Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.14.4 Thought Industries Main Business Overview 11.14.5 Thought Industries Latest Developments 11.15 SAP 11.15.1 SAP Company Information 11.15.2 SAP Customer Education Software Product Offered 11.15.3 SAP Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.15.4 SAP Main Business Overview 11.15.5 SAP Latest Developments 11.16 Strigo 11.16.1 Strigo Company Information 11.16.2 Strigo Customer Education Software Product Offered 11.16.3 Strigo Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.16.4 Strigo Main Business Overview 11.16.5 Strigo Latest Developments 11.17 Paradiso Solutions 11.17.1 Paradiso Solutions Company Information 11.17.2 Paradiso Solutions Customer Education Software Product Offered 11.17.3 Paradiso Solutions Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.17.4 Paradiso Solutions Main Business Overview 11.17.5 Paradiso Solutions Latest Developments 11.18 Raven360 11.18.1 Raven360 Company Information 11.18.2 Raven360 Customer Education Software Product Offered 11.18.3 Raven360 Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.18.4 Raven360 Main Business Overview 11.18.5 Raven360 Latest Developments 11.19 ServiceRocket 11.19.1 ServiceRocket Company Information 11.19.2 ServiceRocket Customer Education Software Product Offered 11.19.3 ServiceRocket Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.19.4 ServiceRocket Main Business Overview 11.19.5 ServiceRocket Latest Developments 11.20 Travitor 11.20.1 Travitor Company Information 11.20.2 Travitor Customer Education Software Product Offered 11.20.3 Travitor Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.20.4 Travitor Main Business Overview 11.20.5 Travitor Latest Developments 11.21 Appinium 11.21.1 Appinium Company Information 11.21.2 Appinium Customer Education Software Product Offered 11.21.3 Appinium Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.21.4 Appinium Main Business Overview 11.21.5 Appinium Latest Developments 11.22 Abara LMS 11.22.1 Abara LMS Company Information 11.22.2 Abara LMS Customer Education Software Product Offered 11.22.3 Abara LMS Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.22.4 Abara LMS Main Business Overview 11.22.5 Abara LMS Latest Developments 11.23 BigSpring 11.23.1 BigSpring Company Information 11.23.2 BigSpring Customer Education Software Product Offered 11.23.3 BigSpring Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.23.4 BigSpring Main Business Overview 11.23.5 BigSpring Latest Developments 11.24 Cogentys 11.24.1 Cogentys Company Information 11.24.2 Cogentys Customer Education Software Product Offered 11.24.3 Cogentys Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.24.4 Cogentys Main Business Overview 11.24.5 Cogentys Latest Developments 11.25 EduBrite Systems 11.25.1 EduBrite Systems Company Information 11.25.2 EduBrite Systems Customer Education Software Product Offered 11.25.3 EduBrite Systems Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.25.4 EduBrite Systems Main Business Overview 11.25.5 EduBrite Systems Latest Developments 11.26 Hopscotch 11.26.1 Hopscotch Company Information 11.26.2 Hopscotch Customer Education Software Product Offered 11.26.3 Hopscotch Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.26.4 Hopscotch Main Business Overview 11.26.5 Hopscotch Latest Developments 11.27 Tesseract Learning 11.27.1 Tesseract Learning Company Information 11.27.2 Tesseract Learning Customer Education Software Product Offered 11.27.3 Tesseract Learning Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.27.4 Tesseract Learning Main Business Overview 11.27.5 Tesseract Learning Latest Developments 11.28 SeekLMS 11.28.1 SeekLMS Company Information 11.28.2 SeekLMS Customer Education Software Product Offered 11.28.3 SeekLMS Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.28.4 SeekLMS Main Business Overview 11.28.5 SeekLMS Latest Developments 11.29 Guider Labs 11.29.1 Guider Labs Company Information 11.29.2 Guider Labs Customer Education Software Product Offered 11.29.3 Guider Labs Customer Education Software Revenue, Gross Margin and Market Share (2018-2023) 11.29.4 Guider Labs Main Business Overview 11.29.5 Guider Labs Latest Developments 12 Research Findings and Conclusion